<aside> 🔥

How to make the most of this training

1. Designate a Gemini Trainer to learn the system to help drivers/field personnel.
2. Watch the videos in the order you were directed in email from your Customer Success Rep. This will help with comprehension and knowing the requirements of your Operator.
3. Understand the videos and take the required test before beginning to train your drivers/field personnel.
4. Use these videos/cheat sheets as part of your internal training process. </aside>

Driver/Mobile Training

<aside> 👇🏼

START HERE TO TRAIN DRIVERS

REMINDER: Start Ticket starts the billable clock. Drop Off ends the billable clock. ****

NOTE: You must login and logout with network connection. The rest of your day can be offline.

</aside>

1) Device Setup

2) Shift Start & End

3) Simple Ticket (non dispatch)

4) Simple Ticket w/ Dispatch

5) Milk Run Ticket

6) NPT (non productive time)

7) Ticket Attachments

8) BOL Printing

9) Disposal Offload Entry

10) Manifest # Entry

11) Reverse Milk Run Ticket

12) ALT Ticket

13) Genie Troubleshooting

14) Simple Ticket (Tank Selection and Strappings)

15) Disposal Signature

16) Simple Tickets on Assigned Dispatches

Tank to Tank Transfer

17) Billable Deadhead and Deadhead to Day’s First Source Explanation

18) Simple Ticket w/ Assigned Dispatches

19) Adding Optional Ancillary Costs

20) Adjusting Dropoff Volume at Disposal

<aside> 👇🏼

FOR DRIVERS: HOW TO REPORT AN ISSUE WITH THE APP

</aside>

Bug Reporting

Genie Issue Report

Admin Training

<aside> 👇🏼

START HERE TO TRAIN ADMINS

</aside>

1a) Ticket Workflow - Invoice Export

2a) Driver Account for Admin

3a) Ticket Grid

4a) Reviewing a Ticket

5a) Manual Ticket Entry

6a) Shift Management Page

7a) Portal Dispatch Training

8a) Hauler Dashboard

9a) Tickets Shift View

10a) Fleet Management (Trucks and Trailers)

11a) User Management and Upload

12a) Ticket Workflow - Open Ticket

13a) Ticket Workflow - Open Invoice

14a) Billable Time Adjustments

15a) Operator-Created Dispatch Assignment (Multiple Videos)

16a) Offsite Billable Time Disputes

17a) Match Clocks Overview

18a) Hauler-Created Dispatch Assignment (Multiple Videos)

19a) Dispatch Vehicle Assignment and Priority Adjustments

20a) Dispatch Coding

21a) Optional Ancillary Costs in Hauler Review

22a) Ticket Grouping

<aside> 👇🏼

FOR ADMINS: How to add Users & Assets

Download these to then import into Gemini in the respective pages

</aside>

Gemini_Truck_Import_Template.xlsx

Gemini_Trailer_Import_Template.xlsx

All users in the system including Admins and Drivers

All users in the system including Admins and Drivers

Gemini Hauler User role Summary.docx

<aside> 👇🏼

FOR ADMINS: HOW TO REPORT A GENERAL ISSUE

</aside>

Support Reporting

Driver App Tests

Test 1: Simple Ticket

• Login to the app
• Create a simple ticket using “Production-Production”
• Add a ticket attachment
• Complete the Ticket
• Logout

Test 2: Simple Ticket with Dispatch

• Login to the app
• Choose a dispatch and finish shift start
• Complete a simple ticket using the dispatch
• Logout

Test 3: Simple Ticket w/ Genie

• Login to the app
• Complete a simple ticket using “Production-Production”
• Make sure you use the Genie meter on your truck/trailer
• Complete the ticket & logout

Test 4: ALT Ticket

• Login to the app
• Create a simple ticket using “Production-Production”
• Switch to an ALT ticket, switch the Load Type to “Production-Containment”
• Complete the ALT ticket